SplashID Safe Password Manager App Reviews

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Not usable after upgrade!!

After upgrade it only allows me to work in read-only mode and pops up the request to verify my e-mail all the time (and it does not even send me the verification link even.) I dont want anyone to validate my email, I dont even want they know it! I dont want any of subscription services, I will only sync my private data locally! Give me back the functionality I paid for!!!

Review

Wery friend full and efficient

Crash

App crashes after updating to ios9.0.1! Needs an update as well.

Crash

Crash with iOS 9 and also 9.0.1!!!! Please fix it asap!

Crash

Crash, impossible opening. Help for my psw.

Years of dependability and great support

I have used splash ID in various incarnations for years. It is a wonderful, reliable password and encrypted information app. The email support is prompt, courteous and complete. I highly recommend splash ID and other splash data products.

The best for me

It works for me. I have not tried many others because this one works. The interface is good. Easy to use.

Used Splash id forever

This program is the best out there and has been around since palm days!! I have it on my dell my mac and my iphone!! Love it!!

Splash ID

Love this App. I have used it to store all my passwords and it has always been reliable and easy to use/update.

Love, love, love.

One of the best apps I own. It has saved my sorry backside on more than one occasion. Being able to sync between the desktop & the mobile is a bonus.

Excellent password manager

I have been using Splash Id for a long time, I believe since I used to have my blackberry...uppss long time ago. You wont get disappointed. I have it in my mac and iphone they sync automatically without any problem. You can set up folders by family members which is very helpful. Its worth it!

GC

Excellent app. Love its ease of use and syncing with other devices.

No response from support!

I upgraded to the Pro version for $19.99 a year, but the app has never upgraded. I restored the the transaction multiple times but nothing works. I paid for the Pro, but still have the Free version. Sent 2 emails using their support site and havent heard a word from them!! I want my money back. Very disappointed!

Long Time User

I have been using Splash ID since it came out. My memory has always been less than stellar and I am happy I remember my birthday. Years ago I had nothing but issues with this app and worse than that customer service sucked. But I was too lazy to start again with a new program and stuck with it. It now works just fine. That said last week when I opened that app all my listings were symbols and gibberish on my iPhone but fine on my MacBook. I emailed customer support and was amazed at the prompt response. Phone support is not offered so it will never be as good as Apple or Amazon but if someone gets back to me the same day or at worst the next day I can live with it. All in all I use this app constantly and am happy to have it.

still on v7, not going to 8

Weve been a SplashData user since the beginning... remember SplashPhoto & SplashMoney for PalmOS... yeah, I was there before SplashID. Name a SplashData product and I had/have it!! We all used to LOVE SplashID and we made everyone we know install it, we gave it as gifts to our friends/family/customers. Until somewhere in v7 it corrupted YEARS worth of data. data from (paid versions) on multiple computers, syncing perfectly with our (paid versions) on multiple devices (yes, thatd be over the years: Palm (every version), iOs, WindowsMobile) we are IT pros. v7 was a nightmare but we made it to 7.2.5 because we couldnt revert (i got sick between 7.2.5 and 8.0 and missed 7.2.6). we still have issues w/ garbled fields but as long as we only create NEW accounts from ONE device we are ok. We still have NOT recovered all of our years worth of data, but fortunately we have excellent backups and we can just pull those up... its a pain, but they do not merge into v7 cleanly, its a manual process; once they are re-input manually, they seem to be fine, and sync cleaning across multiple devices. NO WAY are we upgrading to v8 and we will not be upgrading our computer software either. I keep installing v8 on one device (because I dont want to do the manual process), hoping itll import cleanly and impove and Im still disappointed. We have no problem paying for the software you develop, thats what you do and we have a long history with you. but we DO NOT want our info on YOUR cloud. Weve had our own "cloud" if you will, since before you created SplashID. We are a CLOUD PROVIDER. our stuff is SECURE. Clearly, after reading these comments from other long time users, you have issues w/ yours. we do NOT want nor need you to store our passwords and private data. Many users do require this feature, but you cannot FORCE this "feature" on everyone. You went from the BEST PASSWORD SAFE EVER... to glitchy untested ransom ware. We are being forced to look elsewhere for password & personal data management. ...Crying real tears....

Ive had this app for years

Splash ID is a lifesaver for me. Ive had the app from almost the beginning (cant remember how long!) and it has never left me high and dry. I have it on my Mac, iPad, and iPhone and love the ability to have it in multiple places. It also sends me an email for backup. As living today requires protecting ourselves vigilantly Splash ID protects me very well. Thanks Splash. No I dont work for the company, just a very satisfied customer. Live long and prosper

Used for years

I got this years ago and many devices ago. I have a lifetime membership and can access my account from many devices or from the cloud. I hate having to have so many passwords but this makes it simple. I can also keep track of bank accounts and CDs, etc. I would not like to be without it.

Data Corruption & Syncing Nightmares

*** Another update (v8.1.1) 2 days after the v8.1 release to correct "Copyright information"... Come on Morgan, Im sure it had NOTHING to do with the lengthy non-flattering review another user left, which contained plenty of precise points where your software needs serious help OR the fact that each update clears out the "Current Version" reviews. Start listening to your customers and actually fixing the issues pointed out. Hire some QA/user interface people and earn that 5 star rating again. *** * v8.0 * SplashID came to me highly recommend and the system looked great when shown the ease of access between platforms. However.... My relationship with SplashID has only declined. Upon initial use I noticed lag when updating/adding records between multiple devices. (Some records didnt show up after syncing and others would only display partial information). It was initially shrugged off as slow to update or too high an expectation. Recently Ive added ~150 records and while Im aware SplashData has made improvements to record synchronization (and things did seem better...) I again encountered issues with properly synced records. NOW I am faced with growing data corruption. Initially Category names became garbled txt, appearing different on each interface (iPhone/Desktop/Web.) Subsequently, updating any record on the IOS would render all info completely garbled upon sync. Realizing I may push "limits" of the system by using "non letter characters" in Record or Category names (IE: - / : • +) and rapidly enter/edit data on records from both desktop and iPhone. (Yes I save and sync before editing on other system) That said, the core functionality of SplashID is to save and SECURE sensitive account information. It is COMPLETELY UNACCEPTABLE for the software to DESTROY the data it is supposed to safeguard. While it appears most people have had no trouble, the volume of users that have seen data loss/corruption far exceeds imo what is appropriate given the core purpose of this company (SplashData). Im an IT Professional so Id like to think Im not destroying data due to user incompetence or placing unreasonable demands on the software. Loosing data which stores my "ability" to access other websites/systems is simply UNACCEPTABLE. Also, to those who might suggest it, I make regular backups of my data. Attempting to restore those resulted in data corruption where it previously did not appear.

Great app but should also be available for Apple Watch

Great app, wish it was available for Apple Watch as well! There are others out there that can be used on the watch which is a nice feature. Please add Apple Watch!!!

Too many ugly changes and new desktop app bugs

** DO NOT UPDATE TO THIS VERSION! UGLY BETA! ** There are some changes to the app (besides bug fixes) since the previous update, and the most obvious change is not good, in my opinion. You can now mark records as “favorites,” which I have no issue with even though it’s a feature I’m unlikely to make much use of. However, now the records view is littered with the “favorite” star icons just begging you to toggle them with a tap that was intended to, say, swipe-select the record for editing or quick-scrub down the alphabetical index on the right side of the display. This position for the “favorite” stars visually clutters the display and adds frustration due to the resultant congestion of tap-targets. In addition, marking a record as a “favorite” becomes the only modification that can be performed! Gone is the “swipe-to-edit” pattern! How am I supposed to edit a record on my iOS device now? DUMB! Even if the “swipe-to-edit” capability were still present, I suggest moving the “favorite” stars to the left side of the display, where they won’t interfere with other right-side touch targets. In addition, some lingering annoyances that could easily (IMO) be dealt with have not been: 1. Sorting records only persists until the next time the app starts. So everything always reverts to alphabetical sort at startup. Since record types have nice icons to serve as visual cues, sorting options should persist between launches. 2. The desktop app (which is required if you opt for local-only syncing) doesn’t have a hotkey shortcut for the “mask/unmask” operation. The previous versions of the desktop app did have this hotkey as ⌘M, which (of course) is the macOS “minimize” command. Please bring back the “mask/unmask" keyboard action as (say) ⌥⌘M, it’s really useful and a pain to not have it. 3. The desktop app makes the record column (middle column) much too wide. This can be reduced by the user but does not persist upon restarting the app. Ugly and annoying. 4. The desktop app defaults to creating a new record in a different way than previous versions, and the new way is dumb and annoying. Previously, using ⌘N to create a new record defaulted to a "web login" type, which is (for me) the most commonly used record. Now it defaults to “combination,” as in combination locks. Not much used by me, and probably not much used by most other people, either. This is a new bug and a most unwelcome one. The desktop app has taken a few steps backward, in my opinion. So, there’s some MAJOR work to do to return this app to it’s previous level of functionality and reliability (back in the old ugly yellow lock icon days). I think SplashData, Inc. are losing the plot and just goofing around to look busy. Fortunately I can revert to the prior version which does what I need it to do.

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